Blue Tiger SoundPods Uživatelský manuál

Employee Reference Manual ________________________________________ ______________________________________ Prepared for Blue Tiger’s Flagship S

Chapter 2: Products & Warranty!

6Current Products Knowledge is power; power brings about opportunity, and the opportunity to positively impact someone’s life by pairing them with the

I. Drive Series Headsets Sound Clearly!

8i) Blue Tiger Deluxe •Lithium Polymer Battery!•12 hours of talk time!•250 hours standby time!•Absolute noise cancellation!•Multi-Media Functionality;

9iv) Blue Tiger Elite •Lithium Polymer Battery!•34 hours of talk time!•700 hours standby time!•Low-Profile LED Indicator!•Multi-Function Thumb switch!•

10DRIVE SERIES HEADSET WARRANTY This company started out of a single truck stop in Denton, Texas. Fieras Saah, founder of Blue Tiger, noticed that tru

II. Drive Series Dash Cameras Drive Safe, Drive Smart!

12i) Black Box 720 •HD 720p video recording!•2.7” HD screen with video playback!•8 GB MicroSD memory card and adapter!•2.0 Megapixel lens!•Built in hi

13DRIVE SERIES DASH CAMERA WARRANTY A. Drive Series Dash Cameras are covered under the 1-Year Blue Tiger Promise and the existing customer discount.!1

Blue Tiger: Employee Reference Manual !Prepared for Blue Tiger’s Flagship Store!Located in Denton, Texas!Prepared by John Wyatt Verret!December, 2014&

III. Play Series Enjoy More!

15i) Blue Tiger SoundPods •Up to 10 hours battery life. 5 hours at max volume.!•45mm driver, 3 Watt speaker for maximum volume.!•Integrated Microphone

16PLAY SERIES WARRANTY A. Play Series SoundTrax are covered under the 1-Year Blue Tiger Promise and the Lifetime Blue Tiger Promise.!1. The 1-Year Blu

Chapter 3: Opening the Store!

19Opening the Store Register Every day is a new day in the store, not one being the same as the last. As a representative of Blue Tiger, opening the s

20Display Setting products on the shelves shows the customers what we have to offer. When the display is organized in a way that allows easy customer i

Chapter 4: Social Aspect of Sales!

23Social Aspect of Sales Greeting And Appropriate Conversation Anyone who walks into our store is a potential customer, if not one already. We want ev

24Creating Opportunity Even though Blue Tiger produces top-notch products, many people are still unaware of what we have to offer. In addition, the Den

25Handling Discontent Customers In the business of sales, there will always be customers who are unhappy, for a an abundance of different reasons. This

26Closing Sales The difficult part of any sales position is the process of influencing customers to purchase the product. Fortunately, Blue Tiger produce

Chapter 5: Process of Sales

29Process of Sales Operating the POS System The Lightspeed Point of Sale system is your tool for finalizing sales. Impatient customers are not looking

30Editing Prices Once you have all items present on the quote, you can now change the cost of a product according to current store prices and deals. S

31Taking Payments The time has come to take payment and progress the initial quote into a final receipt. There are two ways that a customer can make a

32Cash Payments 1. Find the Payment box located on the right of the screen. and press the green “Payment” button. The total payment is set, and a gree

Chapter 6: Closing the Store

35Closing the Store Register Finally the end of the day has arrived. When you are scheduled to close, follow these few steps to close the register thr

36Display Anytime you close the store, all products must be locked away in order to avoid any potential theft. This part is simple, but here are a few

Chapter 7: Conclusion!

39Conclusion Going The “Extra Mile” At Blue Tiger, we aim to build the reputation of having the best customer service out of any bluetooth company on

40Index A Appropriate,& 23,24!C Customer,& 2,3,6,10,13,16,20,23,24,25,26,27,31,32,36,39!Combat,& 6,8!D Deluxe,& 2,6,8,10!Denton,&

Table Of ContentsBlue Tiger Culture 2 The Blue Tiger Mission Statement 2

Chapter 1: Blue Tiger Culture

2Blue Tiger Culture This is not your typical headset company. We didn’t start off in offices making call center headsets. We never had huge investors who

3Blue Tiger Core Values As our company grows each day, we should keep in mind where we came from, in order to better ourselves for the future. To assi